DATA PROTECTION COMPLAINTS PROCEDURE
Nutrition 2 Nourish & Flourish
Effective Date: June 2026
Review Date: June 2027
Your Right to Complain
If you have concerns about how Nutrition 2 Nourish & Flourish handles your personal information, you have the right to raise those concerns directly with us before contacting the Information Commissioner’s Office (ICO).
We take all data protection complaints seriously and will investigate them fairly and without undue delay.
How to Submit a Complaint
You can submit a data protection complaint:
By Email
penelope@nutrition2nourishflourish.com
We will also accept complaints submitted through any other reasonable method and will treat them with the same level of care and attention.
What Happens After You Complain
Step 1 — Acknowledgement
We will acknowledge receipt of your complaint within 30 days.
Step 2 — Investigation
We will investigate the matter promptly and may contact you if we require additional information.
Step 3 — Updates
If the investigation takes longer than expected, we will keep you informed of progress.
Step 4 — Outcome
We will explain the outcome of our investigation and any actions taken.
If You Are Not Satisfied
If you are still not satisfied, you can then contact the Association for Nutrition quoting my registration number 20874. Please contact them within a month of receiving our final letter. The address for the Association for Nutrition is 28 Portland Place, London, W1B 1LY
If you still remain dissatisfied, you may contact the Information Commissioner’s Office:
Record Keeping
Nutrition 2 Nourish & Flourish will maintain a record of all data protection complaints received, including:
- Date received
- Nature of complaint
- Investigation outcome
- Actions taken
These records will be reviewed as part of the annual GDPR review.