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Privacy Policy

Privacy policy

This privacy policy is in line with the new GDPR guidelines and sets out how Nutrition 2 Nourish & Flourish uses and protects any information that you give us. We do not hold data on behalf of any other organisation and all our data contained within our system is collected directly from the data source at point of booking onto a workshop/class, waiting list or an email address to sign up to our newsletter via the website. 

What we collect

When you book for a Nutrition 2 Nourish & flourish 1 – 1 consultation we collect the following information:

  • Client/Person responsible: name, mobile telephone number, email address

 

Why we collect it

  • We need the clients name and mobile number in case we need to contact your regarding a cancellation of a appointment. 
  • We need an email address so we can inform you of details of the consultation, times etc via a link.
  • For working with schools and nurseries, we need to ensure that parents are happy for us to use photographs of their child for promotional purposes such as on social media, website and other marketing materials. 

 

What else do we do with the information

  • We require this information  to be able to provide you with a service, booking a consultation, being informed of cancellations, venue details, dates, and our rules for the consultation (online). 
  • We send out email marketing – once a week via a newsletter
  • We send out freebies such as lead magnets via convertkit.
  • We also email out  important information  once booked on a consultation such as online link and timings. 
  • We ask you to complete a client satisfaction/evaluation survey.

 

Sharing and holding data

  • Unless required to do so by law, we will not share, sell or distribute any of the information you provide to us.
  • Your data can be viewed by the freelance staff working for Nutrition 2 Nourish & Flourish.
  • Your data is held on the Nutrition 2 Nourish & Flourish google mail and wordpress website email contacts in order to send e-newsletters. Only Nutrition 2 Nourish & Flourish staff handle the data and send the emails out.

 

Cookies

  • Cookies are used on the Nutrition 2 Nourish & Flourish website – hosted by wordpress.com. Here are a list of the cookies and what they are used for:

 

WordPress uses cookies, or tiny pieces of information stored on your computer, to verify who you are. There are cookies for logged in users and for commenters.

 

Enable Cookies in Your Browser #Enable Cookies in Your Browser

WordPress uses cookies for authentication. That means that in order to log in to your WordPress site, you must have cookies enabled in your browser.

 

Google Chrome

Mozilla Firefox

Edge

Safari

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Users Cookie #Users Cookie

Users are those people who have registered an account with the WordPress site.

 

On login, WordPress uses the wordpress_[hash] cookie to store your authentication details. Its use is limited to the Administration Screen area, /wp-admin/

 

After login, WordPress sets the wordpress_logged_in_[hash] cookie, which indicates when you’re logged in, and who you are, for most interface use.

 

WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.

 

The cookies length can be adjusted with the ‘auth_cookie_expiration’ hook (An example can be found at what’s the easiest way to stop wp from ever logging me out).

 

Non-Version-Specific Data #Non-Version-Specific Data

The actual cookies contain hashed data, so you don’t have to worry about someone gleaning your username and password by reading the cookie data. A hash is the result of a specific mathematical formula applied to some input data (in this case your user name and password, respectively). It’s quite hard to reverse a hash (bordering on practical infeasibility with today’s computers). This means it is very difficult to take a hash and “unhash” it to find the original input data.

 

WordPress uses the two cookies to bypass the password entry portion of wp-login.php. If WordPress recognizes that you have valid, non-expired cookies, you go directly to the WordPress Administration Screen. If you don’t have the cookies, or they’re expired, or in some other way invalid (like you edited them manually for some reason), WordPress will require you to log in again, in order to obtain new cookies.

 

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Commenters Cookie #Commenters Cookie

When visitors comment on your blog, they too get cookies stored on their computer. This is purely a convenience, so that the visitor won’t need to re-type all their information again when they want to leave another comment. Three cookies are set for commenters:

 

comment_author_{HASH}

comment_author_email_{HASH}

comment_author_url_{HASH}

The commenter cookies are set to expire a little under one year from the time they’re set.

 

What technology do we use to support our business?

 

  • Google is our primary technology provider, we use their apps across the business from their forms application to capture information about yourself to their Gmail application. Google is in compliance with Data Security and Protection Toolkit (DSP Toolkit). More information can be found here.
  • We store any client specific notes on Google Drive in one of Google’s EU data centre’s. Google drive is ISO 27001 certified. More information can be found here.
  • We use Convertkit to send out emails, freebies and newsletters to our contacts.
  • We use Practice Better software primarily for booking clarity calls, note taking & storing clients details.
  • Our website does capture cookies. However we do not make use of cookies to collect any private or personally identifiable information. The technical platform of this website uses cookies solely to aid the proper technical functioning of the website. The cookies used contain random strings of characters alongside minimal information about the state and session of the website – which in no way collects or discloses any personal information about you as a visitor.
  • Advanced areas of this site may use cookies to store your presentation preferences in a purely technical fashion with no individually identifiable information. 
  • Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org
  • We use Google Analytics (GA4) to track which pages are most commonly viewed, number of users and engagement in order to understand what pages and information is most helpful to users. 

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

We use Google Search Console for checking our performance of our website and what queries/pages customers are looking at so we can understand their needs.  

 

Financial data

 

  • The Nutrition 2 Nourish & Flourish website is with wordpress.com. This has SSL certification to ensure the site is secure. 
  • Payments are made via the website through either a external payment such as convertkit or for the course (didacte) of the Nutrition 2 Nourish & Flourish are given to customers therefore we dont have any record of customers financial payment details. 

 

Security

  • We are committed to ensuring your data is safe and we have google security on the computer. 

 

Links to other websites

  • Our website may contain links to other websites of interest. We do not hold responsibility for the privacy and protection of any information you provide to them. 

 

If any information we are holding about you is wrong and needs amending then please get in contact with us. 

 

  • This privacy policy was updated on the 04. 07. 23.

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