Nutrition 2 Nourish & Flourish

Privacy Notice

Your privacy is important to us. This notice explains what personal information Nutrition 2 Nourish & Flourish collects about you, why we collect it, how we use it, and your rights.

1. Who We Are

Nutrition 2 Nourish & Flourish is a nutrition business operated by a Registered Nutritionist.

Business Address:
31 Lotherington Mews
York
YO10 3TZ

Email:
penelope@nutrition2nourishflourish.com

Professional Registration:
Registered Nutritionist
Association for Nutrition (AfN)

For the purposes of UK GDPR, Nutrition 2 Nourish & Flourish is the Data Controller of your personal information.

2. What Information We Collect About You

Depending on how you interact with us, we may collect:

Contact Information

• Name
• Email address

Client Information

• Health questionnaire responses
• Food diary information
• Consultation notes
• Appointment history
• Email correspondence
• Information relevant to nutrition support

Information About Your Child

Although our professional relationship is with the parent or guardian, we may collect information relating to a child where this is necessary to provide nutrition support.

This may include:

• Feeding history
• Eating behaviours
• Dietary intake
• Growth-related information supplied by parents
• Mealtime videos submitted by parents
• Information about nutritional concerns

Marketing Information

If you subscribe to our mailing list:

• Name
• Email address
• Marketing preferences
• Digital resource download activity

Product and Course Information

If you purchase a digital product or course:

• Purchase history
• Course enrolment information
• Product download records

3. Why We Collect Your Information and Our Lawful Basis

We collect information to:

• Provide nutrition consultations
• Deliver personalised recommendations
• Maintain accurate clinical records
• Communicate with you
• Process payments
• Deliver digital products and courses
• Send marketing communications where you have consented

Our lawful bases include:

Contract

Where processing is necessary to provide services you have requested.

Consent

Where you have agreed to receive marketing communications.

Legitimate Interests

For business administration, responding to enquiries and improving our services.

Legal Obligations

Where we are required to retain information by law.

4. Special Category Data – Health Information

As a Registered Nutritionist, we may collect information about health, dietary intake, feeding behaviours and nutrition-related concerns.

This information receives additional protection under UK GDPR because it is classified as Special Category Data.

We only collect and use this information where it is necessary to provide nutrition support and related services.

5. How Long We Keep Your Information

We retain client records for:

8 years following the final consultation

This includes:

• Health questionnaires
• Food diaries
• Consultation records
• Mealtime videos
• Relevant correspondence

Enquiry information from individuals who do not become clients is normally retained for up to:

1 year after our last contact

Financial records are retained for:

6 years

6. Who We Share Your Information With

We may share information with trusted service providers who help us operate our business, including:

• Secure storage providers
• Appointment and practice management systems
• Payment processors
• Email marketing providers
• Course delivery platforms

We only share information where necessary and do not sell personal information to third parties.

7. International Transfers

Some of the platforms we use may process data outside the UK.

Where this happens, we rely on appropriate safeguards such as:

• Standard Contractual Clauses
• UK International Data Transfer Addendum
• Other recognised transfer mechanisms

These safeguards are designed to protect your personal information when it is transferred internationally.

8. Your Rights

Under UK GDPR you have the right to:

Right to Be Informed

Know how your information is used.

Right of Access

Request a copy of your personal information.

Right to Rectification

Request correction of inaccurate information.

Right to Erasure

Request deletion of information where applicable.

Right to Restrict Processing

Request limits on how information is used.

Right to Data Portability

Receive your information in a transferable format.

Right to Object

Object to certain types of processing.

Rights Relating to Automated Decision Making

Request human review where automated decision-making is used.

To exercise any of these rights please contact us using the details below.

9. Cookies

Our website uses cookies.

Strictly Necessary Cookies

These cookies are essential for the website to function properly and cannot be switched off.

Analytics and Functionality Cookies

These cookies help us understand how visitors use the website and help improve website performance and functionality.

These cookies are enabled by default but can be managed through our cookie settings tool.

You can manage your cookie preferences at any time using the cookie settings tool available on our website.

10. How to Contact Us

Nutrition 2 Nourish & Flourish

Email:
penelope@nutrition2nourishflourish.com

Address:
31 Lotherington Mews
York
YO10 3TZ

11. How to Raise a Concern With Us Directly

If you have concerns about how we handle your personal information, please contact us first using:

penelope@nutrition2nourishflourish.com

We will acknowledge your complaint within 30 days and investigate it as promptly as possible.

12. How to Complain to the ICO

If you are not satisfied with our response, you have the right to raise a concern with the Information Commissioner’s Office.

Website:
https://ico.org.uk/concerns

This Privacy Notice was last updated June 2026.

We will notify you of any significant changes.